Make sure your customers don’t forget you
Just like in B2C, B2B brands need to stand out to attract customers. But B2B has it even tougher – because only 5% of our customers are in the market to buy, at any one time*. Think about it. How often do you engage a law firm, lease a van, or buy accounting software? It's not a daily occurrence.
So what about the other 95% of customers? We need to stay memorable and meaningfully different, over the long term. And that’s where B2B More Human really comes into its own.
*Source B2B Institute
Only
%
of our customers are in the market to buy, at any one time.